Facility Guide | Hoshino Resorts NEKOMA Mountain TOP TOP

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Facility guide

RESORT GUIDE

Facility guide Facility guide

Introducing facilities that support snow life

From a quick break to a place to get essential errands done.
We will introduce the facilities, focusing on the north and south resort centers of NEKOMA Mountain.

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Floor Map

Minami Resort Center (formerly ALTS Bandai) South Resort Center

Kita Resort Center (formerly NEKOMA) North Resort Center

Floor Map Floor Map
Floor Map Floor Map
Floor Map Floor Map
2F
1F
B1F
Floor Map Floor Map
Floor Map Floor Map
2F
1F
  • Prepare

      • South area
      • North Area

      Information Information

      Information
      For any inquiries, please click here.
      Place
      [North Area] North Resort Center 1F
      [South Area] South Resort Center West Building 1F
      Opening hours
      [North Area]
      7:30 ~ 16:00
      2026/3/28(Sat)~:Weekday7:00~15:30 Weekend5:30~15:30
      [South Area]
      8:00 ~ 17:00
      *Nighttime hours: 8:00-20:30
      MAP

      Minami Resort Center WEST 1F
      Kita Resort Center 1F

      Floor Map Floor Map
      Floor Map Floor Map
      • South area
      • North Area

      Ticket Ticket

      Ticket
      Purchase tickets here.
      Place
      [North Area] North Resort Center 1F
      [South Area] South Resort Center West Building 1F
      Opening hours
      [North Area]
      7:30 ~ 16:00
      2026/3/28(Sat)~:Weekday7:00~15:30 Weekend5:30~15:30
      [South Area]
      8:00 ~ 17:00
      *Nighttime hours: 8:00-20:00
      MAP

      Minami Resort Center WEST 1F
      Kita Resort Center 1F

      Floor Map Floor Map
      Floor Map Floor Map
      • South area
      • North Area

      Purchase onlineLift ticket issuing machine Ticket Pick Up Machine

      Purchase onlineLift ticket issuing machine
      This is an automatic ticket dispenser for one-day tickets purchased from the web shop.
      Place
      [North Area] North Resort Center 1F Entrance
      [South Area] South Resort Center Corridor
      MAP

      North Resort Center 1F entrance
      Minami Resort Center Corridor

      Floor Map Floor Map
      Floor Map Floor Map
      • South area
      • North Area

      Locker Coin Locker

      Locker
      There are coin lockers on both the north and south sides where you can store your luggage.
      Place
      [North Area] North Resort Center 1F
      [South Area] South Resort Center East Building B1F
      Price
      200 yen ~ 600 yen
      MAP

      Kita Resort Center 1F
      South Resort Center East Building B1F

      Floor Map Floor Map
      Floor Map Floor Map
      • South area
      • North Area

      free locker Free Locker

      free locker
      If you have luggage that isn't big enough to lock up, but you still want to keep it organized, you can leave it here.
      Place
      [South Area] South Resort Center West Building 2F
      [North Area] North Resort Center 1F
      MAP

      South Resort Center West Building 2F

      Floor Map Floor Map
      Floor Map Floor Map
      • South area
      • North Area

      Changing room Chainging room

      Changing room
      Changing room
      There are separate changing rooms for men and women, which you can use to change into your attire.
      Place
      [North Area] North Resort Center 1F
      [South Area] South Resort Center East Building B1F
      MAP

      Kita Resort Center 1F
      South Resort Center East Building B1F

      Floor Map Floor Map
      Floor Map Floor Map
      • South area
      • North Area

      メンテナンス台 Maintenance table

      メンテナンス台
      A board adjustment stand and screwdriver are installed.
      Place
      [North Area] North Resort Center Entrance
      [South Area] South Resort Center entrances
      MAP

      Entrance to each resort center

      Floor Map Floor Map
      Floor Map Floor Map
      • South area
      • North Area

      Rental Rental

      Rental
      Rental of ski and snowboard gear and clothing
      Place
      [North Area] North Resort Center 1F
      [South Area] South Resort Center East Building 1F
      Opening hours
      [North Area]
      7:30 ~ 16:00
      2026/3/28(Sat)~:Weekday7:00~15:30 Weekend5:30~15:30
      [South Area]
      8:00 ~ 17:00
      *Nighttime hours: 8:00-19:00
      MAP

      Floor Map Floor Map
      Floor Map Floor Map
      • South area
      • North Area

      SHOP SHOP

      SHOP
      This is the place to go if you suddenly need something or if you want to buy souvenirs.
      Place
      [North Area] North Resort Center 1F
      [South Area] South Resort Center West Building 1F
      MAP

      Floor Map Floor Map
      Floor Map Floor Map
  • rest

      • South area

      Free Lounge Free Lounge

      Free Lounge
      A free space inspired by the mountains. You can take off your shoes and use it as a bench or a raised platform to rest.
      There is also a power outlet.
      Place
      Minami Resort Center WEST 2F
      MAP

      Minami Resort Center WEST 2F

      Floor Map Floor Map
      • South area

      NEKOMA Cafe (rest area) Rest Space(on the slope)

      NEKOMA Cafe (rest area)
      A rest area at the very back of the southern area
      Vending machines, toilets, and microwaves available
      Place
      South Area: Near the junction of Peak 4 and Frozen 4
      Time
      8:45 ~ 14:30
      MAP

      Inside the slopes

      Floor Map Floor Map
  • For Kids

      • South area
      • North Area

      Diaper changing station/nursing room baby-changing Table

      Diaper changing station/nursing room
      Diaper changing stations and nursing spaces are available at each resort center.
      Place
      Within each resort center
      MAP

      Each resort center

      Floor Map Floor Map
      Floor Map Floor Map
      • South area
      • North Area

      Kids Room Kids room

      Kids Room
      Both the south and north areas have indoor kids' rooms.
      The whole family can enjoy a comfortable stay not only on the slopes but also indoors.

      *South Area: Open only on weekends and holidays. 8:00-15:00
      Place
      South Resort Center West Building 2F
      Kita Resort Center 1F
      Opening hours
      [North Area]
      7:30~16:00
      [South Area]
      Weekends and holidays only: 8:00-15:00
      MAP

      South Resort Center West Building 2F

      Floor Map Floor Map
      Floor Map Floor Map
  • Eat

      • South area
      • North Area

      Restaurant Restaurant

      Restaurant
      Restaurant
      Restaurant
      Fill your stomach at Bandai Shokudo in the south area, NEKOMA Shokudo in the north area, or The Rider's halfway up the slope!
      • South area

      Café Cafe

      Café
      Café
      Café
      Café
      At Yama Cafe in the south area, we offer a wide variety of freshly made crepes! You can also exchange them for your lift ticket (deposit), so please stop by!
  • Participate

      • South area
      • North Area

      Snow Academy Snow academy

      Snow Academy
      Ski and snowboard lessons available here.
  • On the way home

      • South area

      shower room Shower Room

      shower room
      At the South Area Resort CenterFree showersあり。
      Please go home feeling refreshed.
      Please bring your own shampoo, towels, amenities, etc.
      Place
      South Resort Center East Building B1F
      Time
      8:00 ~ 17:00
      Nighttime hours are until 20:30 PM
      Prices
      Free
      MAP

      South Resort Center East Building B1F

      Floor Map Floor Map
      • South area
      • North Area

      Shuttle bus departure and arrival point BUS STOP

      Shuttle bus departure and arrival point
      Return shuttle buses depart and arrive in front of each resort center.
      Place
      Near the entrance to each resort center
      MAP

      In front of each resort center

      Floor Map Floor Map
      Floor Map Floor Map
      • South area
      • North Area

      Lift ticket return machine Ticket Return Machine

      Lift ticket return machine
      This is the lift ticket return machine.
      Place
      [North Area] North Resort Center 1F
      [South Area] South Resort Center West Building 1F
      MAP

      Within each resort center

      Floor Map Floor Map
      Floor Map Floor Map

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#ネコママウンテン

#nekomamountain

FAQ

Facility guide

  • QAre there showers?

    In the South Area, there are free showers available on the first basement floor of the Resort Center EAST.

  • QAre there baths and hot springs?

    There are no baths or hot springs at the ski resort.
    [North Area] UrabandaiUrabandai Lake Resort'
    [South Area] In front of Aizuwakamatsu StationFuji no Yu" and Okinoshima Onsen "Tama no Yu” is available.
    In addition, if you are returning to Koriyama or Tokyo, there are also "Bandai Atami Onsen” is available.
    "The Chinese people","Ashinomaki Onsen","Tsuchiyu Onsen" is also a popular hot spring resort.

  • QAre there lockers?

    Coin lockers are available (starting from 200 yen).
    [North Area]
    Kita Resort Center 1st floor
    [South Area]
    Minami Resort Center EAST, basement 1st floor
    There are also free lockers available on the 2nd floor of Minami Resort Center WEST where you can store your luggage.

  • QCan I store luggage that is too large to fit in the locker?

    Please come to the information counter. We will store your luggage for 1 yen per bag.

  • QI will be using it the next day, so is it okay to leave it in the locker?

    Please note that it is not possible to use the service across two days.

  • QAre there any accessible toilets?

    [South Area]
    Located on the 1st floor of Resort Center WEST.
    [North Area]
    Not available.

  • QDo you have elevators?

    [South Area]
    There are elevators in both the East and West buildings of the Resort Center.
    [North Area]
    Not available.

  • QCan I use cashless payment?

    The cashless payment methods available in addition to cash vary by store.
    Cash or various electronic payments are possible.
    For further information, please read herefor more details.

  • QDo you have an ATM?

    There is no ATM in the building.
    In both the South and North areas, the nearest ATM is at a 10-Eleven, about a XNUMX-minute drive away.

  • QCan I charge my cell phone?

    You can use the mobile battery rental service "ChargeSPOT."
    【Installation location】
    South Area: In front of the Resort Center ticket counter
    South Area Hotel connecting corridor, next to the vending machine (in the corridor next to the hotel shop)
    South Area, inside The Rider's
    North Area Resort Center Shop Front
    Power outlets are also available in the free lounge on the second floor of the Minami Resort Center West.

FUN RIDE NEKOMA FUN RIDE NEKOMA